Rugs: A Saga or: How Much $ We've Spent On Not Getting A Rug At Pottery Barn

Pretty much from the minute N. and I moved into this place we wanted to get a rug for the living room. Our parents had generously bestowed some nice, but small Oriental rugs that worked fine when we were young and childless in Brooklyn. But childed in NH? We needed more of a carpet. So we made do with this weird 3 rug aesthetic until we got our tax return and decided to buy us some rug. We decided upon Pottery Barn since we had a gift card and PB is like the married with children version of Ikea.

First we had to get a swatch of the rug we wanted because N. in his infinite wisdom said it would be dumb ass to buy a $$ rug we hadn't felt. A swatch o' rug from PB costs $25.00, but it's "refundable" if you mail it back. So we did that. And N. in his photo-shopping genius created a whole rug from one swatch and we realized we couldn't get the color we liked on the computer, but we could get that rug in a different color. Cool, right? It cost me $7.00 to send that stupid rug sample back. And then we got all crazy and decided that we also needed a rug for under the dining room table and once again had to get a swatch and then send that back so now we've sent $14.00 JUST RETURNING things to PB.

But the rugs come and we're happy. We don't even care that we have to move EVERYTHING out of the living room to roll it down and then move everything back all while trying to prevent the Bean from chewing and pulling on 1,000 cables.

Because N. and I are no dummies, we had measured the living room and dining room a lot of times to make sure the rugs would fit. And yeah, the living room rug fit. But it completely absorbed the whole room. We actually have nice wood floors, why not show a little? We put the rug down at 8:30 in the morning and even though we decided that we would sleep on it and make our decision about the rug being too big the following morning by 10:00 AM I was on the phone with the PB people ordering two more rugs---smaller, of course and finding out how to go about returning 8 x10 and 9 X12 foot rugs.

We were too tired to move everything out and roll up the rug so I scheduled the UPS pickup for Monday, which meant we had a good three days looking and walking (and crawling) on the too-big rug. I should mention that it costs $16.00 to return a rug, which means we're up to $46.00.....

Except we noticed that the rug in the dining room was shedding. A lot. Like ten minutes after N. vacuumed, which is not good. After googling, we discovered a very long thread about PB and their shedding rugs. In a matter of minutes it was decided that I could not live with a shedding rug so I tried to cancel the order, but it had already shipped. N. and I spent a whole night looking at new rugs because now that we've tasted the wine, we need to drink it. We find, after 4 hours of searching, a nice, seemingly unsheddy rug at ABC carpet. This rug was quite different as it was bright and lively compared to the PB one, which was dark and foreboding. So we ordered it.

Monday came around and we quickly rolled up the shedding carpet while the baby napped (we got smart) and had the UPS man take it away. Only he brought the two new ones. Luckily, the one for the dining room table seems good although our table weighs 800 pounds and for the past two days N. and I have been too tired to move it so the dining room table rug is now alongside the table rather than under it.

To continue the saga a friend tells me that she owns a PB rug and yes it shed, but only for two months and we should keep the rug because it will be fine. So....now we have the smaller PB living room rug in the garage while we wait for the one from ABC Carpet because you know what kids....we're gonna compare them! And then we're gonna have to send one back and pay yet another return fee.

Oh and wouldn't you know I had to call PB with the tracking numbers from the sent away rugs so they could credit my account and it was going fine until they wanted to give me a SEVEN HUNDRED DOLLAR GIFT CARD. Because you know we paid with a gift card....I had a minor melt down because it was only a hundred dollar gift card not $700! There's some message when you first call PB about their excellent customer service and I have to say it's true. The people are really nice and very helpful even if they retardedly try to dupe you into spending $700 dollars in their store. Thank goodness for that and the fact that after a long wait Mary Jo returned to tell me a $100 gift card would be sent to me, but the rest of the money would indeed be credited to my account. Whew.

Still, we're going ended up spending over $60.00 bucks on not buying a rug. And I hate to be the bearer of bad news, but there might even be rug saga update. As if this isn't long and boring enough....